Empowering Remote Operations with Controlled WiFi Solutions

In our latest case study, we look back at how we were able to address critical communication challenges across our customers’ sites. Our client maintain hundreds of sites that include sewage treatment works, water treatment works and sewage pumping stations, which, luckily for the general public, are in hard to reach rural areas. However, as you would expect in these areas, there is little to no mobile signal. With no mobile signal available, staff were unable to make calls or use essential apps, for instance the Welfare app that let supervisors know that lone workers flag emergenices to supervisors, which posed significant safety and operational risks. With any type of call being a no-go; the solution was for lone workers to drive up to 20 miles down the road to send and receive updates with management. That’s where T4S were able to help. We provided comprehensive coverage on every single site; now lone workers are confident they can stay connected with colleagues and stay safe in the event of an accident.

The implementation of our WiFi solution at Thames Water sites led to remarkable improvements in both productivity and communication. With reliable WiFi coverage, staff could now make and receive calls effortlessly, eliminating the need for time-consuming trips offsite. The ability to use the Welfare app onsite significantly enhanced safety measures, allowing staff to promptly alert management in emergencies. Furthermore, the introduction of WiFi-enabled Teams calls facilitated better collaboration and coordination among team members. The project not only streamlined operations but also ensured that staff could work efficiently and securely, ultimately contributing to a more productive work environment.